Does registration include meals?
Yes, registration includes breakfast and lunch for Wednesday, April 3rd and Thursday, April 4th. The special local food dinner on Wednesday, April 3rd costs $40 extra and is optional. No meals will be served on Tuesday, April 2nd aside from a reception with light hor d'oeuvres at 5 pm.
Is there anything to do on Tuesday, April 2nd?
Yes! On Tuesday there are a variety of pre-conference activities including short courses, trainings, and field trips. You will be able to select one Tuesday activity per person when you register. All Summit participants are invited to join us for a free reception Tuesday night at 5 pm.
How do I know my registration was processed?
Upon registering you will receive an email with a summary of your registration and a confirmation number. Save this email for your records. If you don't receive this email, please reach out to Dana at firstname.lastname@example.org.
How do I update my registration?
Visit the registration page and click the “already registered” link at the bottom. You will be prompted to enter your name, email address, and confirmation number (from the email you received when you registered). Once you have logged into the system you will be able to update your personal information, add or switch activities, or transfer your registration to another person. Please note we are unable to offer refunds.
How do I register multiple people with one payment?
Proceed through the registration process for the first member of your group. Once you reach the summary page click the “Add Person” button instead of “Finished Adding People”. This will take you back to the first registration page where you can begin the second registration. Once you are finished adding all of the members of your group, click “Finish Adding People”. You will then be prompted to enter payment and complete the group registration. Each member of your group will receive their own confirmation at the email address you entered for them.
What is this service fee?
This charge covers the cost of Cvent’s payment processing service.
Can I cancel my registration?
All registration sales are final. If you have extenuating circumstances, we will assess refund requests on a case-by-case basis. All requests must be directed to Dana Stevens at email@example.com. No refunds will be offered after March 1st.
I’m a sponsor, do I have to register?
Yes! All summit participants must register. If you are a sponsor you will receive a personal email invitation to register. Please do not register through the website as you will not be able The link included in your email invitation is unique to you and is non-transferrable. Please use this link to register. If you did not see an invitation or have misplaced the original, please contact Dana at firstname.lastname@example.org.
Are registration discounts available?
If you are a presenter, you will receive a $40 discount on your registration, up to 3 per session. If you have not received your discount code, please contact Tania at email@example.com. If you need financial assistance in order to attend the Summit, we have a limited number of scholarships available. Visit the scholarship page for more details. Please note - if you are applying for a scholarship, do not register.
Where can I book a room?
We have a block of rooms at the Hotel UMass set aside for Summit participants at a group rate of $125/night. Once you register, you will receive a confirmation email. This email will contain the group discount code and instructions on how to book a room. Hotel UMass is in the Lincoln Campus Center where the Summit takes place. Find more details about planning your trip here.
Is there parking on site?
Yes. The Campus Center Parking Garage is a two-minute walk from the Lincoln Campus Center. If you are an overnight guest at the Hotel UMass, One complimentary parking per room, per night will be available at check in. Find more details about planning your trip here.